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Banquet Terms and Conditions
 

Banquet Terms and Conditions

All reservations and agreements are made upon, and subject to, the rules and regulations of the Resort and the following terms and conditions:
 
Alcohol
The Arizona State Liquor Commission regulates the sale and service of alcoholic beverages. The Pointe Hilton Tapatio Cliffs Resort is the only licensed authority to sell and serve alcoholic beverages for consumption on premises. Therefore, it is a resort policy that liquor may not be brought into the resort for use in banquet or hospitality functions.  
Arizona state liquor laws permit alcoholic beverage service from 6 a.m. through 2 a.m. Monday through Sunday.
 
Audio-Visual Services
Our fully equipped Audio-Visual Department is available twenty-four (24) hours a day to assist you. Additional electrical power distribution is available in all function rooms. Charges will be based on labor and actual power dropped per specifications. Charges for power usage will be applied per amp, per leg, per day. All audio-visual services are subject to a 23% taxable service charge along with applicable state tax.
 
Food and Beverages
The Pointe Hilton Tapatio Cliffs Resort is the only licensee authorized to sell, serve or distribute any food and beverages on property. No food or beverages of any kind will be permitted to be brought into the Resort by any guest.
 
Function Rooms
Function rooms are assigned by the Resort according to the guaranteed minimum number of people anticipated. Room rental fees may be applicable if group attendance falls below the estimated attendance at the time of booking. The Resort reserves the right to assign another room for function in the event the room originally designated for such function shall become unavailable or inappropriate in the Resort’s sole opinion. Extra charges may apply for unusual setup requirements, extra electrical hookups or telecommunication equipment.
 
Guarantees
In arranging for private functions, the final attendance must be definitely specified and communicated to the Resort by 11 a.m. a minimum of three (3) working days prior to the event. This number will be considered a guarantee not subject to reduction and charges will be made accordingly. Guarantees for Sunday and Monday are due by 11 a.m. on Thursday. Guarantees for Tuesday are due by 11 a.m. on Friday. If a guarantee is not given to the Resort by 11 a.m. on the date it is due, the expected number(s) indicated on the banquet event order will become the guarantee. The Resort will set 3% over the guarantee up to a maximum of 30 covers. An increase in guarantee after the three (3) working days count is given is not subject to overset. The Resort will not be responsible for identical service to more than 3% over the guarantee. The set for all Continental breakfasts, coffee breaks and receptions will be the same as the guarantee.
 
Lost and Found
The Pointe Hilton Tapatio Cliffs Resort will not assume or accept any responsibility for damages to or loss of any merchandise or articles left in the Resort prior to, during or following any event.
 
Menu Selection and Prices
Our creative staff will assist you in planning special menus, theme parties and events. We do ask that your final menu selection must be submitted no later than four (4) weeks prior to the event. All menus are limited to one entrée selection. All prices listed herein are valid through December 31, 2013, and are subject to a 16.25% gratuity and 6.75% taxable service charge along with applicable state tax. For bookings beyond December 31, 2013, please add 5% per-year increase as a standard guideline.
 
Performance
Performance is contingent upon the availability of the Resort to complete same and is subject to labor troubles, disputes, strikes or picketing, accidents, government (federal, state or local) requisition, restrictions upon travel, transportation, food, beverages, or supplies and other causes, whether enumerated herein or not which are beyond the control of the Resort. In no event shall the Resort be liable for the loss of profit or other similar or dissimilar collateral or consequential damages, whether based on breach of contract, warranty or otherwise.
 
Property Damage
As a patron, you are responsible for any damage to any part of the Resort during the period of time you, your
attendees, employees, independent contractors, or other agents under the control of any independent contractor hired by you are in the Resort. The Resort will not permit the affixing of anything to walls, floors, or ceilings without prior approval.
 
Service and Labor Fees
A 16.25% gratuity and 6.75% taxable service charge along with applicable state tax will be applied to all food and beverage charges. Any time there is a change in setup/style on the day of the event, there will be an additional labor fee assessed.
 
Signs and Banners
The Resort reserves the right to approve all signage. All signs must be professionally printed. No signs are allowed in the main lobby of the Resort or on the building exterior. Printed signs outside function rooms should be free standing or on an easel. The Resort will assist in placing all signs and banners. A charge per banner will apply.

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Pointe Hilton Tapatio Cliffs Resort | 11111 North 7th Street, Phoenix, Arizona 85020